If you accidentally deleted your eSIM, don’t worry! You can easily recover it by following a few simple steps.
Restart Your Device
The first step is to restart your smartphone to refresh system settings.
Sometimes, the eSIM deletion may be caused by a temporary system issue, and restarting your device can help resolve it.
Open the 22eSIM App
After restarting your device, open the 22eSIM app that you originally used to install your travel eSIM.
Reinstall the eSIM
If the deleted eSIM data plan is still available in your account, you will see an option to reinstall it.
Follow the on-screen instructions to reinstall and activate your international eSIM.
What If the eSIM Does Not Appear?
If the issue persists and the eSIM recovery option does not appear in the app, you may need additional assistance.
Please contact our customer support team—they are ready to help you recover your eSIM or provide a replacement if necessary.
Note: In some cases, you may need a new QR code or updated installation instructions from the support team.
By following these steps, you should be able to recover your eSIM easily and continue using it without interruption.
